• Athletics
• Bookstore
• Calendar, Academic
• Calendar, Events: Cullowhee and Asheville
• Career Services
• Computer Support
• Counseling, Psychological Services
• Dining: Cullowhee and Asheville
• Health Services
• ID Cards
• Library: Cullowhee and Asheville
• Parking, Public Safety: Cullowhee, Asheville, and Enka
• Recreation: Cullowhee and Asheville
• Transportation: CAT-TRAN and WCU-Sylva shuttle

Athletics
Cullowhee: WCU (Catamount) Athletics
Asheville: For UNCA (Bulldog) athletic schedules: http://www.unca.edu/athletics/ Admission to UNCA-sponsored athletic events will be at student rates. WCU-Asheville students with a valid ID card are admitted to WCU-sponsored athletic events on the Cullowhee campus at no charge.

Bookstore
Cullowhee: Western Carolina University Bookstore
Asheville:

• Students are encouraged to purchase textbooks online at http://books.wcu.edu/.
• WCU's bookstore is located in Karpen Hall 102 at UNC-A
• The exact operating schedule is published each semester in the WCU Programs in Asheville schedule of classes. The operating hours are very limited. Hours of operation include the day of regular registration from 4:00-7:00pm and the first two weeks of classes from 3:00-6:30pm.

Computer Support
Cullowhee: WCU IT
Asheville: UNCA ITS

Computer Labs
The Asheville Graduate Center and WCU provide a computer laboratory in Karpen Hall 036.  The laboratory equipment includes 20 Gateway E-Series XP computers linked to the Internet, with access to resources located on the main campus in Cullowhee.  This lab is open Monday-Friday from 8 a.m. - 10 p.m.

Your student ID card provides access to this lab as well as seven other computer labs on the UNCA campus. Those labs are located in:
Robinson Hall 006 and 223
Rhoades Hall 105, 141, and 142
Karpen Hall 037 and 316
Owen Hall 221 and 228
Carmichael 242
Zageir Hall 126. 

The hours for all labs may vary since classes and workshops preempt open lab hours. RBH 006, however, is open:
Monday - Thursday, 8 a.m. - 11 p.m.
Friday, 8 a.m. - 8 p.m.
Saturday, 10 a.m. - 7 p.m.
Sunday, noon - 11 p.m.
The lab is staffed by attendants.

Exact schedules are posted on the doors of each lab and in the WCU-Asheville office. The computers are equipped with the Deep Freeze program, which deletes new programs and files saved when the computer is re-booted. 
 
Student Accounts
All Western students have a personal account on the central VAX (Virtual Address Extension) system that gives the student electronic mail, text-based Internet access, use of a variety of programming languages and statistical programs, and a place to publish personal web pages. The VMS (Virtual Memory System) can be accessed via workstations and terminals on the campus network, through the Internet, or by dial-up modem access. 
 
Email
Your e-mail address is your username@wcu.edu, e.g., DJ12345@wcu.edu.  You can also access your e-mail address by conducting a search for your name in the WCU Student Directory.  To access the Student Directory, click the link for WCU People found on Western's homepage (Quick Links). Please note, the first part of your WCU e-mail address (e.g., DJ12345) is your username. Your password is your student ID number (social security number). You must then change the password to something new when you access the system the first time. You may use letters or numbers in your password, but no spaces or dashes. There are two ways to reset your password: (1) Use a web browser such as Netscape or Explorer to visit alf.wcu.edu/vmsacct and follow the directions to change your password or (2) Click the "start" icon on your computer. Click "run", type in "telnet mail.wcu.edu" then click "OK". At the Username prompt, type your student ID (without dashes) and press <enter>. You'll be prompted for a new password and verification (type the same new password again). After settting your new password, type "LO" then press <enter>. 
 
Accessing VMS
Your account is on the WCU VMS computer named XON (formerly ACK). If you dial in by modem (see directions below), you will automatically connect to XON. If you use Telnet from a microcomputer, use the name xon.wcu.edu (IP number 152.30.1.2).  You will be prompted to enter your Username and Password. The Password will not show on the screen for security reasons. Once you are logged in, a system $-prompt will be displayed. To log out of your account enter the command LO at the $-prompt. 
 
Webmail
Your Western e-mail account can be accessed from any computer with a connection to the Internet by going to the Webmail Internet site.  Simply go to http://webmail.wcu.edu:88/ and enter your username and password.  From there you can view your e-mail messages, compose and send messages, and store numbers and e-mail addresses in an address book. 
 
Computer Support
A computer lab technician is available in Karpen Hall Monday through Thursday, from 4 - 9 p.m., and some Saturdays by appointment.  The computer lab technician assists faculty and students with the operation of the computer lab, computer carts and other audio visual needs. For assistance, please call (828) 251-6642 or email Jason Smith at
jasphasianwaves@hotmail.com 
 
For computer information services and asistance, please refer to Western's Information Technology website at http://www.wcu.edu/it, or call toll-free 1-866-928-7487.
 
Counseling, psychological services
Cullowhee: Western Counseling and Psychological Services
Asheville: UNCA Counseling Center. The Counseling Center is located on the lower level of the Weizenblatt Health Center at UNCA. Counselors are available Monday through Friday from 8 a.m. - 5 p.m. and at other times by special appointment. Services include short-term individual or group counseling and outreach programs. Any discussion of personal, professional, or life issues is held in confidence. For information, call 251-6517.

Health Services
Cullowhee: Health Center
Asheville: Health Services (Infirmary). Student Health Services, located on the upper level of the Weizenblatt Health Center, are available to full or part-time WCU students.  During the fall and spring semesters, the hours of operation are 8:30 a.m. - 5:00 p.m., Monday through Friday, by appointment, when possible. Summer hours are limited: call 251-6520 for specifics.

For after-hours emergency care call the MAHEC Family Residency Program at 257-4730. Outpatient evaluation is free to all who have paid their WCU student fees. There is an additional charge, however, for lab work, supplies, certain medications, and after-hours care.

ID Cards
Cullowhee: CatCard
Asheville: OneCard

• OneCard IDs are required for all library and other student services on the UNCA campus.
• They are used to operate the copy machines, vending machines, and to receive discounts in the UNCA cafeteria. They are also used for WCU-sponsored athletic events on the Cullowhee campus. There is no charge for the OneCard.
• Money needs to be deposited on the card in order to operate the copy machines, etc. Go to www.unca.edu/onecard or go to the OneCard office in 120 Highsmith University Union. A minimum $25 deposit is required. Check and cash accepted. Cash deposits may be made in Automatic Deposit Machines in the Copy Center in Ramsey Library. The machines accept $1, $5, $10, and $20 bills and deposits are credited to your account instantly. Swipe your OneCard, insert as much money as you want, and press the "END" button.
• Please go to www.unca.edu/onecard for special hours, area discounts, and updates or call the OneCard office at (828) 251-6767.
• New students or continuing students who have not yet received an identification card should secure a permanent ID card during registration.
• Cards are issued by the OneCard office located in 120 Highsmith Student Union. Regular hours: Monday - Friday, 9 a.m. - 4 p.m. Special hours: During registration and first week of classes: 9 a.m. - 6 p.m.